FAQ

Wooden boards have been used for over a century and can be safely sanitized.  However, plastic cutting boards are easier to sanitize in modern dishwashers and don’t require periodic oiling.  The USDA does give guidance on how to sanitize both wooden and plastic cutting boards.  Some research has even suggested that bacteria can grow more easily in plastic boards than wooden ones if not killed with high heat.  However, not all wood is safe for cutting boards.  Pine or oak would not be a safe choice for a cutting board because the cell structure of the wood grain absorbs too much and can more easily trap bacteria.  Some people do sell oak cutting boards, but they are not safe in our opinion.  We do not recommend cutting raw poultry or fish on wooden cutting boards because of the bleach treatment you would need to apply to the boards to clean it properly.

None.  What you see is the natural beauty of the wood with a food grade oil and wax polish to seal the wood pores.  Wood, oils, wax, and glue are the only things in our boards.

Yes, everything in the manufacturing of our boards is FDA approved.  The oils and waxes are FDA approved for both direct and indirect food contact.  We use food grade mineral oil, beeswax, carnauba wax, and citrus oils to seal the boards prior to shipping.  The glue we use to assemble the boards is Titebond III wood glue which is non-toxic and FDA approved for indirect food contact.

It is unlikely, but if you are not happy with your purchase you can return it to us for a refund.

Returns

You have 30 calender days from the date you received it to request a refund.  We accept returns and will refund your purchase if you are not happy with it, and it is still in new condition, or if the board has a manufacturing defect.  We take pride in every piece that we ship and we want you to be happy with your purchase.  Contact us at contact@sawedoffwoodworks.com for more instructions.

Refunds

Once we receive the item we will inspect it and inform you that we received it and issue a refund to the same account that the original purchase was made.

Exchange

You have 30 calender days from the date you received it to request an exchange to an identical product. Exchanges are not allowed for color variations in the wood, minor tool marks, or dimension variances of less than 1/2″ from product listing.  If there is a true defect in the product that we somehow missed and you would like a replacement then we would be happy to exchange it for you.

Shipping

You are responsible for shipping costs on any returns.  Shipping costs are not refundable.